Tag-Archive for » virtual assistants «

In Perfect Harmony

A lot of people meet their spouse on eHarmony.  Heidi Danos and her husband Pete met while both working at eHarmony.com.  Like most of us, that was the realization that working for someone else was not where she wanted to be.  That was her last 9-5 job.    “I’m a creative Sagittarian and needed my freedom.  And, I knew I had the drive to do it.”  While working at eHarmony, she was also working as a dog trainer on the side, and slowly grew that business.  Finally, a day came when she couldn’t keep up with both so she made a move.  Once she did, she vowed she would never go back.  And, 4 years later… she has kept that promise.

About 3 years ago, Heidi and Pete moved from California to Chicago.  She left her very successful dog training business behind so they could be closer to their families.  Now she had a choice to make.  Go back to the cubicle, or start another own business.  “If you have the drive, just do it! Make the leap. But, make sure you have somewhat of a plan.”

In addition to training, and thanks to all her previous 9-5 jobs, she decided to leverage her computer and managerial skills.  Long story short, she began providing business support services to other entrepreneurs and small business owners.  She started with one client and now has a very successful business (http://chameleonofficepros.com).  The recent addition of twins to her life has only reinforced her decision to start her own business. “I’m able to spend time with them. It also allows me to visit my family in another state whenever I want since I can take my work with me.”  The twins have also allowed her to take her writing in another direction with her blog about life with twins (http://morajunction.com).

Some of the websites Heidi found useful in making her escape from the 9 to 5 included:

Like many entrepreneurs, Heidi has jumped in with both feet.  So many people are held back by a feeling that they need to know everything and be perfect before starting a business.  It’s one thing to know your strengths and have a sense of confidence, but you have to be able to stretch yourself as well.  “Don’t always say “no” if you are unsure of how to complete a client’s request. You might find that after a little research, it’s easy! And, that request may actually involve tools or other information that could be useful to your other clients. LEARN from your clients, don’t just work FOR them.”

One of the lessons Heidi thinks is important for anyone escaping the 9 to 5 is to develop balance between work and your personal life.  “Clear the clutter (mental and physical) and keep it that way. It makes for a much happier work environment, especially when you are working from home, where the two can easily collide.”   Also know that the journey is what is important, not just the destination.  “Know where you want to go, glance at a map once in a while, and know that there will be a few detours.”

 

Virtual Assistant Alternatives

Lots of gurus out there are telling you to outsource your life.  Get a virtual assistant (VA) and start maximizing your time.  Sounds great – sign me up!  Somewhere in the Philippines or India some hard working assistant is waiting to fulfill all your business needs for only a few hundred dollars a month full time.  Amazing – 160 hours of your life returned to you for less than $10 an hour.  But what is this person actually going to do?

If you are like me, you have looked at a variety of VA options and concluded that you weren’t ready for a full time person.  Ok – plan B.  Let’s look at a block of time – say 40 hours. It’s a lower barrier to entry but it costs a little more per hour.  You are still back to the basic problem of what is this person going to do.  Even if you know the answer to that question, there is the issue of instructions.  Outline every process, assemble all usernames and passwords, and make sure that someone other than you can follow it.  If you have a well orchestrated business with consistent processes you are probably in good shape.  This is where I got stuck.

My business processes were aperiodic and writing up documentation for the occasional times that tasks needed to be done was infinitely more than doing it myself.  So I began trying to break up the tasks into chunks thinking I could outsource specific activities. Now are you into a different set of temporary worker options.  Welcome to the bid on a project market.  I’ve tried this with mixed results.  The first time I wanted a custom piece of software developed.  The prototype showed great promise, and then something happened.  The developer got stuck on a problem and then promptly disappeared.  Thankfully the service I used had an arbitration area for disputes.  It was then that I learned since I hadn’t paid for any work to date, that in order to get the rights to the work completed, I had to make full payment.  The developer got paid but kicked off the service, and I got half a software package.  Not exactly the option I was hoping for.  A lot of people find this option works for them, but alas I don’t have a success story there yet.

The option that I have found works the best for me is micro-tasking.   I’m currently using 2 services.  One requires a longer discussion because of how I am using it, but the one I am using most is Fancy Hands (http://www.fancyhands.com) .  This is a subscription based services – small monthly fee equals x tasks.  The thing I like about it is it works well for the way I think/work.  The things that I needed to outsource were all of the ideas that might have otherwise gathered dust, or become distractions for more important things.  If I hear something on a podcast or have an idea about something, rather than add it to my to-do list, I just send Fancy Hands an email.   With 15 tasks per month it’s enough to address most of what is going on in my brain.  One problem I have had with other services is that most are order takers.  You ask for X you get X, even if you asked for the wrong X.  The staff at Fancy Hands clearly think about their tasks.  I’ve had several “did you mean” emails back where I wasn’t clear.  I actually want them to think because I’m curious where they will go with the task.  Usually it’s what I would have found if I’d taken the time.  Several have been things I never would have come up with.  It’s this level of intelligence that really adds value to what I am doing.  If you have looked at other VA options and haven’t’ found an option that works for you, give Fancy hands a try.  Feel free to use my affiliate link -http://bit.ly/cmcWlU it means more ways that I can find to use their great service.